soeuShared accounts

Your identity. Your information.

Privacy notice

How we handle shared account information and visits to the SOEU information website.

Updated 13 November 2026

About this notice. SOEU is the shared account identity for our network. Sign-in currently takes place on the individual websites; centralised sign-in through SOEU is being prepared. This static website does not process sign-in callbacks, passwords or provider tokens.

1. Who operates SOEU?

BetterGambling OÜ operates SOEU and is responsible for the shared account information described here. Registry code: 17330351. Address: Narva mnt 7a-616, Tallinn 15172, Estonia.

For account support or privacy requests, contact info@bettergambling.cz. Please include the website you use so we can identify the relevant account or service. Do not send passwords or sign-in codes.

2. What information is involved?

Depending on how you create and use your account, the shared account system processes:

The shared account system enables account recognition across our network. Regional content, features and sign-in sessions may differ. Other processing on a particular website, including its analytics, advertising or newsletter features, is explained by that website’s own notices.

3. Google, Apple and Facebook sign-in

Where a website offers social sign-in, the provider authenticates you and sends information needed to identify your account. The configured sign-in permissions cover email and basic profile information. The information actually received depends on the provider, your settings and your consent. Apple may provide a private relay email address instead of your usual address.

We use the provider’s account identifier and available email to recognise, create or link your website account. You enter your Google, Apple or Facebook password with that provider, not with SOEU. These sign-in integrations do not request access to your inbox, documents, calendar or private messages.

Provider tokens and sign-in responses are handled by the account application as part of authentication; they are not sent to this static information website. Each provider also processes information under its own terms and privacy policy.

4. Why we use account information

We use account information to provide access to requested account features, recognise linked sign-in methods, maintain your profile, respond to support requests and protect accounts against misuse. We do not ask you to grant Workspace or Analytics permissions as part of signing in to these websites.

Account information is accessible to authorised personnel and service providers as needed to operate, support and protect the service. We may also disclose information where legally required. Signing in does not give a casino or bookmaker access to your SOEU account.

5. Keeping account information

Account records are retained to provide the account and its associated features. Security, support, backup or legally required records may have different retention needs. This notice does not promise that revoking a provider connection immediately removes all website records or backup copies.

If you want details about information retained for your account, or would like it removed, contact us. We will explain the applicable process and any information that must be retained.

6. Your choices and deletion requests

You can manage supported linked sign-in methods in the website’s account-security settings. You can also revoke an application’s access through your Google Account connections, Apple Account settings or Facebook app settings.

Revoking provider access and deleting a website account are different actions. Revoking access does not automatically delete your existing website account or its contributions. Removing a sign-in method may prevent you from using that method to sign in again.

To request account deletion, use the deletion option in account-security settings where available, or email info@bettergambling.cz. Tell us which website and account email the request concerns. We may need to verify that the account is yours. Because account identity is shared, deletion may affect access to other websites in our network. We will explain any restrictions or retained information relevant to your request.

You can also request access to, correction of or information about the processing of your personal information, and exercise other rights available under applicable data-protection law. You may raise a concern with the relevant data-protection authority.

7. Visiting soeu.cz

Cloudflare hosts and delivers this public information website. It processes ordinary request information, such as IP addresses, browser information and request timestamps, to deliver and protect the website. See Cloudflare’s privacy policy.

This site has no account login, forms, analytics scripts or advertising trackers. Fonts and other page assets are served locally. The site itself does not set account cookies. Hosting-provider security features may operate independently. When you follow a link to another website or a sign-in provider, that service’s own practices apply.

8. Changes to this notice

We will update this notice when the service or its data handling changes, including before introducing centralised sign-in through SOEU. The date at the top identifies the current version.

Back to SOEU Contact the team